REO listings & institutional asset disposition
Experienced Bay Area REO listing and asset disposition partners
Milestone SV is a woman-owned California real estate brokerage serving Silicon Valley and the greater San Francisco Bay Area. Our brokers combine historical REO transaction experience, local pricing expertise and hands-on residential listing services. Rivalry Team Real Estate operates under the Milestone SV brokerage.
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100+
Historical REO/RELO transactions (2008–2013)
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200+
Closed relocation transactions
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60+ years
Combined real estate experience
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30+ years
Combined corporate relocation experience
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Three licensed California brokers | REO & relocation background | English, Spanish & Portuguese
Why partner with Milestone SV for REO?
Our brokers bring historical REO/RELO transaction experience from 2008–2013, including work involving Freddie Mac/HomeSteps, IndyMac/OneWest Bank, ETC REO, New Vista and AHMSI. We understand that institutional sellers need defensible pricing, responsive communication, coordinated vendor access and an organized path from assignment to closing. Historical experience does not imply current vendor approval or an active institutional contract.
One accountable point of contact: Jim Matzen serves as REO Account Director for asset-manager inquiries, assignment coordination and listing oversight, supported by Jamie Pfister and Hauslley Silva.
Institutional and residential experience at a glance
- 100+ historical REO/RELO transactions (2008–2013), including assignments involving Freddie Mac/HomeSteps, IndyMac/OneWest Bank, ETC REO, New Vista and AHMSI.
- 60+ years of combined residential real estate experience across three licensed California brokers.
- 200+ closed corporate relocation transactions and 300+ in-house destination-service assignments, demonstrating high-volume coordination and client communication.
- 30+ years of combined corporate relocation experience, including prior work associated with SIRVA, Graebel, Aires and Cartus; these are historical relationships, not current approvals.
- Local market knowledge across Silicon Valley, the Peninsula, San Francisco, East Bay and neighboring communities.
- Broker-led service with direct accountability and multilingual communication in English, Spanish and Portuguese.
Additional REO performance & qualifications
Our historical Silicon Valley Bank Owned Team resume (dated May 2020) documents the following prior REO results, institutional experience and professional training. Figures reflect the team's reported historical performance, not current production or guaranteed turnaround times.
- 97% reported BPO accuracy, with historical BPO turnaround within 24 hours.
- Average days on market under 21 days during the historical reporting period.
- 12 closed transactions per month reported at the time of the resume; historical production only, not a current monthly volume claim.
- Institutional REO assignments involving Freddie Mac/HomeSteps, IndyMac/OneWest Bank, ETC REO, New Vista and American Home Mortgage Servicing (AHMSI).
REO platforms, certifications & specialized training
- Short Sales & Foreclosure Resource (SFR) certification and historical loss-mitigation counseling credential.
- Historical Equator certification; RES.NET Pro Plus certification; REO Network and HomeSteps platform proficiency/registration.
- Default School training in REO Best Practices and Advanced Evaluations/BPOs; REOMAC training in successful REO agency and effective REO-process communication.
- Prior team experience coordinating training in REO, BPOs, short sales, negotiation and new business development.
Historical certifications, memberships, platform registrations, institutional relationships and results should be reconfirmed before being represented as current.
REO listing and asset disposition services
REO listing representation & disposition
Local listing strategy, MLS exposure, digital marketing, buyer and agent inquiries, offer presentation, negotiations and escrow-to-close coordination for institutionally owned residential properties.
Broker Price Opinions & market analysis
Property-specific market research, comparable sales analysis, pricing recommendations and broker price opinions (BPOs) when requested and permitted by applicable requirements.
Property condition & vendor coordination
Site visits, visual condition reporting, photography, access coordination and communication with authorized preservation, repair, inspection and maintenance vendors. Work is performed or arranged only as authorized by the asset owner or manager.
Offer management & reporting
Timely showing feedback, offer summaries, market updates, milestone reporting and communication tailored to each asset manager's process and platform requirements.
Related relocation & traditional sales support
Our team's corporate relocation and conventional residential sales background supports complex timelines, occupied-property considerations and buyers relocating into or out of the region.
Service area
San Francisco, Santa Clara, San Mateo, Alameda, Contra Costa, Santa Cruz, Monterey and San Benito counties. Core markets include Campbell, Cupertino, Danville, Fremont, Gilroy, Hollister, Los Gatos, Menlo Park, Morgan Hill, Mountain View, Oakland, Palo Alto, Pleasanton, Redwood City, San Francisco, San Jose, San Mateo, Santa Clara, Santa Cruz, Saratoga, Scotts Valley, Sunnyvale, Watsonville and neighboring communities. Assignment availability is confirmed by location and scope.
Our commitment to REO asset managers
We prioritize accurate market guidance, prompt communication, clear documentation, professional discretion and broker-level accountability. Property access, vendor instructions, reporting cadence, marketing approvals and offer procedures are aligned with each client’s requirements. We welcome individual assignments, pilot programs and overflow coverage.
Client reputation
The following are general residential client reviews illustrating communication, market knowledge and transaction service; they are not represented as REO or institutional assignments. Read the original reviews.
Hauslley assisted this family when they first moved to California in 2017 and again on a later move. The reviewer particularly valued his patience, flexibility with evening and weekend showings, and respect for their budget.
— Bec Dominguez, Google review (summary)
After moving from London to California, this client relied on Hauslley for local guidance. When the family later decided to purchase in the Santa Cruz Mountains, they returned to him for the transaction.
— Carl Broadhurst, Google review (summary)
Jim supported a remote home search in Los Gatos by visiting properties, sending videos, sharing listing updates and collecting information. The reviewer highlighted his communication, area knowledge and attention to closing details.
— Scott Gordon, Google review (summary)
As buyers relatively new to the area, this family appreciated Hauslley taking time to understand their needs and guide them toward a home and neighborhood they now enjoy.
— kym tran, Google review (summary)
This buyer praised Hauslley for detailed neighborhood knowledge, thorough market research before property tours, organized service and strategic guidance in preparing a successful offer.
— Sunil das Thota, Google review (summary)
Meet our REO brokerage team
Jamie Pfister
Owner & Principal Broker
CRP | GMS | DRE #01295770
(408) 836-6085
Jamie@MilestoneSV.com
Serving Bay Area real estate clients since 1999, Jamie leads brokerage operations and supports institutional listings with extensive residential sales and relocation experience.
Jim Matzen
REO Account Director | Broker
CRP | GMS | DRE #01795593
Serving Bay Area clients since 2007, Jim is the primary contact for REO asset-manager relationships, listing inquiries and assignment coordination. His historical REO background includes BPO preparation, institutional disposition processes and loss-mitigation training.
Hauslley Silva
Broker | International Specialist
CRP | GMS | DRE #01794511
(415) 860-8775
Hauslley@SilvaRealtor.com
Serving Silicon Valley clients since 2007, Hauslley brings residential sales, marketing and relocation expertise, as well as historical REO, BPO and loss-mitigation experience, with fluency in English, Portuguese and Spanish.
Partner with our REO listing team
We welcome inquiries from banks, mortgage servicers, REO asset managers, government-related disposition programs and institutional property owners seeking qualified Bay Area listing coverage.
Jim Matzen | REO Account Director
(408) 888-7262 | jim@ankoa.com
Milestone SV | 51 E. Campbell Avenue, Suite 110-D, Campbell, CA 95008
MilestoneSV.com | RivalryTeam.com
Milestone SV on LinkedIn | Rivalry Team on LinkedIn
Historical transaction, BPO accuracy, turnaround and production figures are team-reported and should be verified before publication. General client review highlights are paraphrased from publicly displayed reviews. Prior institutional experience does not indicate current vendor approval. Services are subject to availability, authorization and applicable real estate regulations.